Terms of service

Last updated: 28 May 2026

These Terms of Service govern your use of restsomnia.com and any purchases made through the website. By visiting the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.

The Site is operated by Somnia. Throughout these Terms, "we", "us", and "our" refer to Somnia. "You" refers to the customer or visitor.

1. About Us

Somnia operates restsomnia.com, a sleep and wellness products store. For contact and business information, please see our Contact page or email us at support@restsomnia.com.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you may only use the Site with the involvement of a parent or guardian.

3. Products and Descriptions

We make every effort to display our products accurately. However, colours and appearance may vary slightly depending on your screen and device settings. We reserve the right to limit the sale of products to certain regions.

4. Pricing

All prices are displayed in the currency indicated on the Site and are inclusive of any applicable VAT where required. Prices are subject to change without notice. We will always confirm the final price before you complete your order.

Where a product is displayed with a "Compare at" price, this reflects the previous selling price that product was offered at on this Site for at least 30 days prior to the reduction, in accordance with the EU Omnibus Directive (2019/2161) and the UK Price Marking Order 2004.

5. Orders and Contract Formation

Placing an order constitutes an offer to purchase. A binding contract is formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order, including in cases of pricing errors or suspected fraud.

6. Shipping and Delivery

Estimated delivery times are provided at checkout and in our Shipping Policy. These are estimates only and not guaranteed. We are not responsible for delays caused by customs, postal services, or events outside our control.

7. Returns and Refunds

Your rights to return goods and receive refunds are set out in our Return and Refund Policy, which forms part of these Terms.

For hygiene reasons, Somnia Mute earplugs are exempt from the right of withdrawal once the seal has been broken.

Our Sable sleep mask may be returned within 14 days if unused and in original packaging; purchased on its own, it also carries a voluntary 30-Night Sleep Trial. Our Sheen silk pillowcase may be returned if unused, unwashed, and in its original packaging.

Sets and bundles (such as the Sleep Set, the Nightfall Set, and the Dormant Set) follow the specific bundle return rules set out in our Return and Refund Policy, including how refunds are handled when only part of a set is returned.

8. Intellectual Property

All content on this Site, including text, images, logos, and product descriptions, is owned by or licensed to Somnia and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

9. Privacy

Your use of this Site is also governed by our Privacy Policy and our Cookie Policy, both of which are incorporated into these Terms by reference.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Somnia shall not be liable for any indirect, incidental, or consequential losses arising out of your use of the Site or products purchased. Our liability for any direct loss shall not exceed the amount you paid for the product(s) in question.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law, including consumer rights under UK and EU law.

11. Dispute Resolution

We aim to resolve any complaints quickly and fairly. If you have a complaint, please contact us first at support@restsomnia.com.

EU customers: If we are unable to resolve your complaint, you may submit a dispute through the EU Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. Our email address for ODR purposes is: support@restsomnia.com.

UK customers: If we are unable to resolve your complaint within 8 weeks, you may be entitled to refer the dispute to an Alternative Dispute Resolution (ADR) scheme. We will provide details of the relevant ADR scheme upon request.

12. Governing Law

These Terms are governed by the laws of England and Wales. For EU consumers, nothing in these Terms affects your rights under the mandatory laws of the country in which you reside.

13. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated on the Site. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

For any questions about these Terms, please contact us at: support@restsomnia.com